Frequently Asked Questions
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What is your refund policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@kendallbeverly.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@kendallbeverly.com or refer to our refund policy.
How can I contact customer support for assistance?
You can contact our customer support team via email:
- Email: Send an email to our support address, info@kendallbeverly.com and we’ll get back to you as soon as possible.
Soon, we will have a phone support number.
Where do you ship?
Currently, we ship domestically in the United States.
Soon, international shipping will be included.
How long will it take to receive my order?
We currently offer standard and express shipping. Standard shipping is free for orders over $75.
Standard shipping: 3-4 days
Express shipping: 1-2 days
For pre-ordered items, your product may take 2-4 weeks for delivery.